Service Quality & Customer Satisfaction-Edisi 5

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Tjiptono, Fandy - Personal Name
Chandra, Gregorius - Personal Name

Availability

Item Code

Call Number

Lokasi

Ketersediaan

013-LIB-25	658.4013 TJI s c.2	Lantai 3	Available
012-LIB-25	RB 658.4013 TJI s c.1	Lantai 2	Available

Detail Information

Series Title	-
Call Number	658.4013 TJI s
Publisher	ANDI : Yogyakarta., 2019
Collation	xx+436hlm; 19x23cm
Language	Indonesia
ISBN/ISSN	978-623-01-0303-2
Classification	658.4013
Content Type	-

Media Type	-
Carrier Type	-
Edition	5
Subject(s)	TOTAL QUALITY MANAGEMENT
Specific Detail Info	-
Statement of Responsibility	-

Information

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WHAT DO PEOPLE SAY ABOUT US?

Arifa

The Unika Library is super cozy for meditating and finding inspiration! The room is cool, the atmosphere is conducive, especially on the fifth floor of the postgraduate area. Plus, there are plugs everywhere and the wifi is super fast. If you want to find books, you can also search in OPAC first, no need to go back and forth. Definitely recommended!

Deta

UNIKA Library has a comprehensive collection of books, all neatly and cleanly arranged. Plus, all the staff there are friendly and tidy, making us feel comfortable spending time there. UNIKA Library also has spacious rooms, making it very comfortable for us to collaborate on assignments there, and the scenic views add to the pleasant atmosphere.

Febri

The collection is complete. It's nice that many friends gather together in the library. The room is cool and comfortable for hanging out and doing college assignments.

Flo

UNIKA Library is very comfortable for studying, hanging out, using Wi-Fi, and more. Besides being comfortable, the staff are friendly, the book collection is complete, and the rooms are clean. It's really great. Don't believe it? Just try visiting UNIKA Library.

Gandhi

During my studies at UNIKA, the staff service was friendly and AWESOME. Whatever book you need, they help you find it if you have trouble. The facilities are also complete, with air conditioning, plenty of electrical outlets, basically everything a student needs. The best spot to chill is on the third floor, as long as it doesn't disturb other visitors.

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About Us

The history of the library dates back to 1964 when Universitas Atma Jaya Branch Semarang was established. In 1972, it became the Institut Teknologi Katolik Semarang (ITKS). In 1982, the name changed to Universitas Katolik Soegijapranata. The library underwent several relocations until July 17, 20... (Baca Selengkapnya)

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Contact Us

Contrary to popular belief
Telephone : (024) 8441555 [ext 1321, 1323]

Hotline : +62 812-2514-1288
Email : perpustakaan@unika.ac.id

Working Hours

Senin	8:00 am - 17:30 pm
Selasa	8:00 am - 17:30 pm
Rabu	8:00 am - 17:30 pm
Kamis	8:00 am - 17:30 pm
Jumat	8:00 am - 17:30 pm
Sabtu	Closed
Minggu	Closed

	Sangat Baik
	Baik
	Kurang Baik
	Tidak Baik

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Teks