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Kaizen Strategis For Costumer Care

Wellington, Patricia - Sindoro, Alexander

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Deskripsi Fisik : 288 p. : , 24 cm

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No. Panggil : 658.812 Wel k

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The history of the library dates back to 1964 when Universitas Atma Jaya Branch Semarang was established. In 1972, it became the Institut Teknologi Katolik Semarang (ITKS). In 1982, the name changed to Universitas Katolik Soegijapranata. The library underwent several relocations until July 17, 20... (Baca Selengkapnya)

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