Service Operations Management:

8 1 10 Service Operations Management: A Strategic Perspective McManus, John; Winroth, Mats; Angelis, Jannis Primary Author mixed material 9781137609243 London Red Globe Press 2020 WhatsApp_Image_2025-04-22_at_10.48.53.jpeg.jpeg Service Management Ed.3 Fitzsimmons, James A. Additional Author Fitzsimmons, Mona J. Additional Author mixed material 007231267x Boston MCGRAW-HILL 2000 Manajemen Jasa : Pendekatan Terpadu Jasfar, Farida Primary Author mixed material 9794505099 Bogor Ghalia Indonesia 2005 Manajemen Jasa Cover_Manajemen_Jasa.jpg Manajemen Jasa Tjiptono, Fandy Additional Author mixed material 9795336851 Yogyakarta Andi Offset 2001 People And The Hotel And Catering Industry Jones, Peter Additional Author Lockwood, Andrew Additional Author mixed material 0304315117 London Cassell 1984 Food And Drink-good Manufacturing Practice Institute Of Food Science & Technology Additional Author mixed material 0905367081 London IFST 1991 Human Resources Management For The Hospitality Industry Tanke, Mary L Additional Author mixed material 082737321x New York DELAMAR 2001 Service Operations Management Murdick, Robert G. Additional Author Barry Render Additional Author Roberta S. Additional Author mixed material Boston ALLYN AND BACON 1990