33667 1465 10 Markus, Muda Additional Author Yujana, Lalu Hendry Additional Author mixed material 9796867044 Jakarta Gramedia 2002 Bagozzi, Richard P. Additional Author mixed material 0023051620 New Jersey PRENTICE-HALL 1998 Simamora, Bilson Additional Author mixed material 9796866080 Jakarta Gramedia Pustaka Utama 2001 Kotler, Philip Additional Author Teguh, Hendra Additional Author Rusli, Ronny A. Additional Author mixed material 9798901314 Jakarta Prenhallindo 1997 Kotler, Philip Additional Author mixed material 0131001353 Bangkok PEARSON EDUCATION ASIA 2003 Cravens, David W Additional Author mixed material 0070275432 New York MC GRAW HILL 2000 Kotler, Philip Additional Author Armstrong, Gary Additional Author mixed material 0131212761 New Jersey PEARSON EDUCATION LIMITED 2004 Simamora, Bilson Additional Author mixed material Jakarta Gramedia 2002 Kartajaya, Hermawan Additional Author mixed material 9792200959 Jakarta Gramedia 2002 Kotler, Philip Additional Author mixed material 0130497150 USA PRENTICE - HALL 2000