APA Style
Tjiptono, Fandy, Chandra, Gregorius. (2019).
Service Quality & Customer Satisfaction-Edisi 5 (5).
Yogyakarta:
ANDI.
Chicago Style
Tjiptono, Fandy, Chandra, Gregorius.
Service Quality & Customer Satisfaction-Edisi 5.
5
Yogyakarta:
ANDI,
2019.
Teks.
MLA Style
Tjiptono, Fandy, Chandra, Gregorius.
Service Quality & Customer Satisfaction-Edisi 5.
5
Yogyakarta:
ANDI,
2019.
Teks.
Turabian Style
Tjiptono, Fandy, Chandra, Gregorius.
Service Quality & Customer Satisfaction-Edisi 5.
5
Yogyakarta:
ANDI,
2019.
Teks.