APA Style
Fitzsimmons, James A., Fitzsimmons, Mona J.. (2006).
Service Management, Fifth Edition (edisi 5).
New York:
MC GRAW HILL.
Chicago Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management, Fifth Edition.
edisi 5
New York:
MC GRAW HILL,
2006.
Teks.
MLA Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management, Fifth Edition.
edisi 5
New York:
MC GRAW HILL,
2006.
Teks.
Turabian Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management, Fifth Edition.
edisi 5
New York:
MC GRAW HILL,
2006.
Teks.