Gaya APA
Rust, Roland T., Keiningham, Timothy L., Zahorik, Anthony J.. (1996).
Service Marketing .
New York:
HARPER COLLINS.
Gaya Chicago
Rust, Roland T., Keiningham, Timothy L., Zahorik, Anthony J..
Service Marketing.
New York:
HARPER COLLINS,
1996.
.
Gaya MLA
Rust, Roland T., Keiningham, Timothy L., Zahorik, Anthony J..
Service Marketing.
New York:
HARPER COLLINS,
1996.
.
Gaya Turabian
Rust, Roland T., Keiningham, Timothy L., Zahorik, Anthony J..
Service Marketing.
New York:
HARPER COLLINS,
1996.
.