APA Style
Rust, Roland T., Keiningham, Timothy L., Zahorik, Anthony J.. (1996).
Service Marketing .
New York:
HARPER COLLINS.
Chicago Style
Rust, Roland T., Keiningham, Timothy L., Zahorik, Anthony J..
Service Marketing.
New York:
HARPER COLLINS,
1996.
.
MLA Style
Rust, Roland T., Keiningham, Timothy L., Zahorik, Anthony J..
Service Marketing.
New York:
HARPER COLLINS,
1996.
.
Turabian Style
Rust, Roland T., Keiningham, Timothy L., Zahorik, Anthony J..
Service Marketing.
New York:
HARPER COLLINS,
1996.
.