Gaya APA
Service Quality In Hospitality Organizations. (1996).
London:
Cassell.
Gaya Chicago
Service Quality In Hospitality Organizations.
.
London:
Cassell,
1996.
Teks.
Gaya MLA
Service Quality In Hospitality Organizations.
.
London:
Cassell,
1996.
Teks.
Gaya Turabian
Service Quality In Hospitality Organizations.
London:
Cassell,
1996.
Teks.