APA Style
Service Quality In Hospitality Organizations. (1996).
London:
Cassell.
Chicago Style
Service Quality In Hospitality Organizations.
.
London:
Cassell,
1996.
Teks.
MLA Style
Service Quality In Hospitality Organizations.
.
London:
Cassell,
1996.
Teks.
Turabian Style
Service Quality In Hospitality Organizations.
London:
Cassell,
1996.
Teks.