APA Style
Total Quality Management. (2003).
New Jersey:
Prentice Hall.
Chicago Style
Total Quality Management.
Edisi 3.
New Jersey:
Prentice Hall,
2003.
Teks.
MLA Style
Total Quality Management.
Edisi 3.
New Jersey:
Prentice Hall,
2003.
Teks.
Turabian Style
Total Quality Management.
New Jersey:
Prentice Hall,
2003.
Teks.