APA Style

Palmer, Adrian. (2001). Principles Of Services Marketing (Edisi 3). New York: MC GRAW HILL.

Chicago Style

Palmer, Adrian. Principles Of Services Marketing. Edisi 3 New York: MC GRAW HILL, 2001. .

MLA Style

Palmer, Adrian. Principles Of Services Marketing. Edisi 3 New York: MC GRAW HILL, 2001. .

Turabian Style

Palmer, Adrian. Principles Of Services Marketing. Edisi 3 New York: MC GRAW HILL, 2001. .