Gaya APA

Palmer, Adrian. (2001). Principles Of Services Marketing (Edisi 3). New York: MC GRAW HILL.

Gaya Chicago

Palmer, Adrian. Principles Of Services Marketing. Edisi 3 New York: MC GRAW HILL, 2001. .

Gaya MLA

Palmer, Adrian. Principles Of Services Marketing. Edisi 3 New York: MC GRAW HILL, 2001. .

Gaya Turabian

Palmer, Adrian. Principles Of Services Marketing. Edisi 3 New York: MC GRAW HILL, 2001. .