APA Style
Tjiptono, Fandy, Diana, Anastasia. (2000).
Total Quality Management (Revisi).
Jakarta:
ANDI.
Chicago Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Revisi
Jakarta:
ANDI,
2000.
.
MLA Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Revisi
Jakarta:
ANDI,
2000.
.
Turabian Style
Tjiptono, Fandy, Diana, Anastasia.
Total Quality Management.
Revisi
Jakarta:
ANDI,
2000.
.