APA Style

Jackson, Harry K., Norman, L. Frigon. (1998). Fulfilling Customer Needs . New York: JOHN WILEY AND SONS.

Chicago Style

Jackson, Harry K., Norman, L. Frigon. Fulfilling Customer Needs. New York: JOHN WILEY AND SONS, 1998. .

MLA Style

Jackson, Harry K., Norman, L. Frigon. Fulfilling Customer Needs. New York: JOHN WILEY AND SONS, 1998. .

Turabian Style

Jackson, Harry K., Norman, L. Frigon. Fulfilling Customer Needs. New York: JOHN WILEY AND SONS, 1998. .