Gaya APA

Jackson, Harry K., Norman, L. Frigon. (1998). Fulfilling Customer Needs . New York: JOHN WILEY AND SONS.

Gaya Chicago

Jackson, Harry K., Norman, L. Frigon. Fulfilling Customer Needs. New York: JOHN WILEY AND SONS, 1998. .

Gaya MLA

Jackson, Harry K., Norman, L. Frigon. Fulfilling Customer Needs. New York: JOHN WILEY AND SONS, 1998. .

Gaya Turabian

Jackson, Harry K., Norman, L. Frigon. Fulfilling Customer Needs. New York: JOHN WILEY AND SONS, 1998. .