APA Style
Hoffman, K. Douglas, Bateson, John E.G.. (1997).
Essentials Of Services Marketing .
s.l.:
The Dryden Press.
Chicago Style
Hoffman, K. Douglas, Bateson, John E.G..
Essentials Of Services Marketing.
s.l.:
The Dryden Press,
1997.
.
MLA Style
Hoffman, K. Douglas, Bateson, John E.G..
Essentials Of Services Marketing.
s.l.:
The Dryden Press,
1997.
.
Turabian Style
Hoffman, K. Douglas, Bateson, John E.G..
Essentials Of Services Marketing.
s.l.:
The Dryden Press,
1997.
.