APA Style
Fitzsimmons, James A., Fitzsimmons, Mona J.. (2000).
Service Management Ed.3 (3rd ed).
Boston:
MCGRAW-HILL.
Chicago Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management Ed.3.
3rd ed
Boston:
MCGRAW-HILL,
2000.
Teks.
MLA Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management Ed.3.
3rd ed
Boston:
MCGRAW-HILL,
2000.
Teks.
Turabian Style
Fitzsimmons, James A., Fitzsimmons, Mona J..
Service Management Ed.3.
3rd ed
Boston:
MCGRAW-HILL,
2000.
Teks.