Gaya APA

Lovelock, Christopher, Wright, Lauren. (2002). Principles Of Service Marketing And Management E.2 (2nd ed). New Jersey: PRENTICE-HALL.

Gaya Chicago

Lovelock, Christopher, Wright, Lauren. Principles Of Service Marketing And Management E.2. 2nd ed New Jersey: PRENTICE-HALL, 2002. .

Gaya MLA

Lovelock, Christopher, Wright, Lauren. Principles Of Service Marketing And Management E.2. 2nd ed New Jersey: PRENTICE-HALL, 2002. .

Gaya Turabian

Lovelock, Christopher, Wright, Lauren. Principles Of Service Marketing And Management E.2. 2nd ed New Jersey: PRENTICE-HALL, 2002. .