APA Style
Gale, Bradley T.. (1994).
Managing Customer Value .
New York:
The Free Press.
Chicago Style
Gale, Bradley T..
Managing Customer Value.
New York:
The Free Press,
1994.
Teks.
MLA Style
Gale, Bradley T..
Managing Customer Value.
New York:
The Free Press,
1994.
Teks.
Turabian Style
Gale, Bradley T..
Managing Customer Value.
New York:
The Free Press,
1994.
Teks.