Gaya APA

Wellington, Patricia, Sindoro, Alexander. (1998). Kaizen Strategis For Costumer Care . Batam: Interaksara.

Gaya Chicago

Wellington, Patricia, Sindoro, Alexander. Kaizen Strategis For Costumer Care. Batam: Interaksara, 1998. .

Gaya MLA

Wellington, Patricia, Sindoro, Alexander. Kaizen Strategis For Costumer Care. Batam: Interaksara, 1998. .

Gaya Turabian

Wellington, Patricia, Sindoro, Alexander. Kaizen Strategis For Costumer Care. Batam: Interaksara, 1998. .