APA Style

Wellington, Patricia, Sindoro, Alexander. (1998). Kaizen Strategis For Costumer Care . Batam: Interaksara.

Chicago Style

Wellington, Patricia, Sindoro, Alexander. Kaizen Strategis For Costumer Care. Batam: Interaksara, 1998. .

MLA Style

Wellington, Patricia, Sindoro, Alexander. Kaizen Strategis For Costumer Care. Batam: Interaksara, 1998. .

Turabian Style

Wellington, Patricia, Sindoro, Alexander. Kaizen Strategis For Costumer Care. Batam: Interaksara, 1998. .