APA Style
Macaulay, Steve, Cook, Sarah, Sambodo, Yoshua I.. (1997).
How To Improve Your Customer Servive = Kiat Meningkatkan Pelayanan Bagi Pelanggan (Cet. 2).
Jakarta:
Gramedia.
Chicago Style
Macaulay, Steve, Cook, Sarah, Sambodo, Yoshua I..
How To Improve Your Customer Servive = Kiat Meningkatkan Pelayanan Bagi Pelanggan.
Cet. 2
Jakarta:
Gramedia,
1997.
.
MLA Style
Macaulay, Steve, Cook, Sarah, Sambodo, Yoshua I..
How To Improve Your Customer Servive = Kiat Meningkatkan Pelayanan Bagi Pelanggan.
Cet. 2
Jakarta:
Gramedia,
1997.
.
Turabian Style
Macaulay, Steve, Cook, Sarah, Sambodo, Yoshua I..
How To Improve Your Customer Servive = Kiat Meningkatkan Pelayanan Bagi Pelanggan.
Cet. 2
Jakarta:
Gramedia,
1997.
.