APA Style

Bank, John. (1992). The Essence Of Total Quality Management . New York: PRENTICE-HALL.

Chicago Style

Bank, John. The Essence Of Total Quality Management. New York: PRENTICE-HALL, 1992. .

MLA Style

Bank, John. The Essence Of Total Quality Management. New York: PRENTICE-HALL, 1992. .

Turabian Style

Bank, John. The Essence Of Total Quality Management. New York: PRENTICE-HALL, 1992. .