Gaya APA
Bank, John. (1992).
The Essence Of Total Quality Management .
New York:
PRENTICE-HALL.
Gaya Chicago
Bank, John.
The Essence Of Total Quality Management.
New York:
PRENTICE-HALL,
1992.
.
Gaya MLA
Bank, John.
The Essence Of Total Quality Management.
New York:
PRENTICE-HALL,
1992.
.
Gaya Turabian
Bank, John.
The Essence Of Total Quality Management.
New York:
PRENTICE-HALL,
1992.
.