APA Style
Kartajaya, Hermawan, Madyani, Dewi, Yuswohady. (2004).
On Becoming A Customer-centric Company .
Jakarta:
Gramedia Pustaka Utama.
Chicago Style
Kartajaya, Hermawan, Madyani, Dewi, Yuswohady.
On Becoming A Customer-centric Company.
Jakarta:
Gramedia Pustaka Utama,
2004.
.
MLA Style
Kartajaya, Hermawan, Madyani, Dewi, Yuswohady.
On Becoming A Customer-centric Company.
Jakarta:
Gramedia Pustaka Utama,
2004.
.
Turabian Style
Kartajaya, Hermawan, Madyani, Dewi, Yuswohady.
On Becoming A Customer-centric Company.
Jakarta:
Gramedia Pustaka Utama,
2004.
.